PC Support Specialist

BH-299844
  • DOE
  • United States Texas Alvin
  • Contract
  • IT
PC Support Specialist 
40% Travel to District and Field Offices- Vehicle Provided
Oil and Gas experience preferred.  

JOB RESPONSIBILITIES


  • Document and ensure network and system architecture best practices are followed.
  • Coordinate with other groups in the company (local operations, corporate, construction I&E, etc.) on projects, support, and standardization.
  • Participate in projects to ensure an on-time completion utilizing in-house staff and vendors when necessary.
  • Assist in supporting Denburys iWAN network, security appliances, and field communications equipment.
  • Support the business by solving user-submitted help desk requests.
  • Participate in the network outage rotation.
SKILLS & RELEVANT EXPERIENCE

Required:

  • 3-5yrs experience in supporting Microsoft desktop and server environments.
  • 3-5yrs experience with configuration and troubleshooting Cisco networking equipment.
  • Experience with point-to-point and point to multi-point wireless technology.
  • Familiar with routing protocols: BGP, OSPF.
  • Experience with network security concepts and design.
  • Experience with industrial radio networks/equipment and connecting SCADA hardware (RTU, PLC, etc.).
  • Excellent problem-solving skills.
  • Able to explain and communicate problems and solutions clearly to non-technical users while being a part and working on a remote team.
  • Travel required 40% out of town.
Preferred:

  • Oil & Gas industry experience.
  • The ability to prioritize tasks, work under pressure and meet deadlines.
  • Experience working with internal work order/ticketing systems.
EDUCATION

  • High School Diploma or GED required.
ENVIRONMENTAL & PHYSICAL DEMANDS

  • Frequently communicate information and manage the possible stress of an office environment.
  • Frequently stationary for long periods of time, with occasional movement about the office.
  • Constant operation and viewing of a computer screen and other office machinery.
  • Ability to lift up to 35 pounds is required.
  • Frequent alpha/numeric keyboarding.
  • Oral communication over the phone, video, and in person.
  • Frequent travel up to 40% to district and field offices and/or oil and gas production facilities.
  • Occasional use of personal protective equipment.
  • Candidate must be medically cleared to don full-face respiratory protection and complete “Pass” the annual Fit Testing requirements in accordance with the Company’s Respiratory Protection Program.
  • Reasonable accommodations may be evaluated and made to enable individuals with disabilities to perform their essential job functions.


With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.

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