Local Sales & Service Unit Manager

NES Fircroft Permanent Placement division is looking for a Local Sales & Service Unit Manager based in Kuwait.
Our client, a global leader in engineering and automation that connects engineering know-how and software to optimize how things are manufactured, moved, powered and operated.
 
Your role and responsibilities
You will be working as Local Sales & Service Unit Manager, will be part of Process Automation Business Area for Energy Industries division based in Kuwait. In this role you will be responsible for ensuring profitable business growth through local representation of the HUB/Cluster, oversee country operations management of the SSU (Service Sales Unit), including marketing and sales, operations (Production and/or Project Management), supply chain, quality and operational excellence.
You will be mainly accountable for:

• Implementing the HUB strategy and ensuring business development and profitable growth in local markets and providing input to HUB strategy.
• Ensuring development of performance targets in line with HUB targets and ensuring achievement through oversight and definition of improvement actions as needed.
• Ensuring profitable business growth in the country by maximizing geographic coverage and channel penetration, as well as focusing on industry segments in the domestic market.
• Optimizing business on a regional scale, taking advantage of the local and hub resources.
• Building and maintaining strong relationships with new and existing customers to ensure ongoing customer satisfaction.
• Implementing HSE and business compliance standards and regulations in the country on behalf of the HUB, personally living the client values and group standards.
• Ensuring (with HR Manager support) that the area of responsibility is properly organized, staffed, skilled and directed, guiding, motivating, and developing direct and indirect subordinates within HR policies.

Qualifications for the role:

• Bachelor’s degree in electrical/electronics/instrumentation engineering.
• Minimum 5-10 years’ experience in Service Business and 5-10 years in Service Sales leadership position.
• Good knowledge and understanding of service solutions applicable in energy industries, understanding of Energy Industries business.
• Detailed knowledge to client installed base in Kuwait and good general understanding of client offering, customer focused, experience from project delivered and knowledge of sales process.
• Strong customer focus, result-oriented, leadership, service mindset and ability to work across reporting lines.
• Demonstrated capability to successfully collaborate with others in a boundaryless fashion.
• Fluency in English language is mandatory

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.